Accessibility Statement for The J House Greenwich

Hotel Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.


Accessible Public Spaces

  • Front entrance access is flush with automatic doors for easy access.
  • There is ample handicap parking in the front parking lot.
  • The lobby, Coffee Bar and restaurant can all easily be accessed through the front entrance.
  • There is a safe sturdy ramp in the restaurant for handicap access.
  • The guest elevator provides convenient access to every floor including the lower level where the spa is located and meeting rooms.
  • The guest elevator stops on the restaurant level for easy access.
  • The rear entrance is flush with easy access and ample handicap parking.
  • Both public restrooms have adequate sizing to accommodate a wheelchair and bars near the commode.
  • The J House owns 2 each MINICOM IV phone systems for the hearing impaired.
  • The J House has a wheelchair available upon request.


Accessible Guest Room Spaces

  • ADA Compliant Security Latches
  • Braille Signage
  • Emergency Strobe Lighting
  • Fold out seat in shower
  • Grab bars in bathrooms
  • Lowered light switches, thermostat and towel rack
  • TTY Heating Impaired Kit and Phone
  • Televisions with closed caption
  • Wide doors



The J House Greenwich is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.


Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The J house Greenwich Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taken during the development of the website to follow WCAG standards.


Compatibility with browsers and assistive technology

The J House Greenwich Website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies


Technical specifications

Accessibility of The J House Greenwich Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript


Limitations and alternatives

Despite our best efforts to ensure accessibility of The J House Greenwich Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.


Known limitations for the Website:

  • Google Maps



We welcome your feedback on the accessibility of The J House Greenwich Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible guest room, please reach out to us with the contact information below.