Frequently Asked Questions

Q: What time is check-in/check out?
A: Check-in time is 3PM, and check-out is 11AM.

Q: Is early check-in available?
A: Early check-in prior to 3PM is available on a day-by-day basis and cannot be guaranteed.

Q: Is late check out available?
A: Late check-out after 11AM is available on a day-by-day basis for a fee.

Q: How old do I have to be to check-in to the hotel?
A: You must be minimum  of 21 years of age to check-in to a guest room.

Q: Do you have wheel chair accessible rooms?
A: Yes.

Q: How do I reserve 10 or more hotel rooms?
A: For more information please contact our Sales Department at (203) 698-6980

Q: How much does it cost to park our vehicle?
A: The J House Greenwich offers free valet and self-parking.

Q: Do you have a hotel shuttle?
A: We offer a complimentary shuttle that travels within a 3 mile radius of the hotel.