Need more information? Please find the most frequently asked questions about The J House Hotel in Greenwich, Connecticut. If you don’t find what you’re looking for, contact us today and a member of our staff will be happy to assist you.
Q: What time is check-in/check out?
A: Check-in time is 3PM, and checkout is 11AM.
Q: Is early check-in available?
A: Early check-in prior to 3PM is available on a day-by-day basis and cannot be guaranteed.
Q: Is late checkout available?
A: Late checkout after 11AM is available on a day-by-day basis for a fee.
Q: How old do I have to be to check in to the hotel?
A: You must be minimum of 21 years of age to check-in to a guest room.
Q: Do you have wheelchair accessible rooms?
Q: How do I reserve 10 or more hotel rooms?
A: For more information please contact our Sales Department at (203) 698-6980.
Q: What is the Amenity Fee?
A: The J House amenity fee is a hotel fee that is included on all reservations and provides our guests with the best value for additional services by grouping amenity fees into one distributed cost. The requisite $12 fee includes valet parking, continental breakfast from 6:30am-9:00am, complimentary drip coffee, wireless internet and use of the fitness center.
Q: Do you have a hotel shuttle?
A: The J House offers a shuttle Monday through Friday for guests staying under negotiated corporate rates. The shuttle travels within a 3-mile radius of the hotel and is subject to availability.
Q: Do you allow pets?
A: Only dogs under 50 lbs are permitted in designated pet friendly rooms for a fee of $60 per night. Pet friendly rooms are subject to availability and must be booked in advance.